Your privacy and data security are our top priorities. Learn how we collect, use, and protect your information.
We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered case intake platform. We comply with all applicable privacy laws including **GDPR**, **CCPA**, and **HIPAA** requirements.
Personal information you provide when creating an account (name, email, company)
Usage data and analytics to improve our services
Case intake data and adverse event reports you process through our platform
Technical information such as IP address, browser type, and device information
To provide and maintain our AI-powered case intake services
To process adverse event reports and generate compliance documentation
To improve our algorithms and platform functionality
To communicate with you about service updates and support
All data is encrypted in transit using TLS 1.3 and at rest using AES-256
SOC 2 Type II and HIPAA compliant infrastructure
Regular security audits and penetration testing
Access controls and audit trails for all data processing activities
Personal account data is retained while your account is active
Case intake data is retained according to regulatory requirements (typically 7-10 years)
You can request data deletion at any time (subject to legal obligations)
Anonymized usage analytics may be retained for service improvement
We do not sell or rent your personal information to third parties
Data may be shared with regulatory authorities when legally required
Service providers who assist with platform operations under strict confidentiality
Your explicit consent is required for any other data sharing
If you have any questions about this Privacy Policy or our data practices, please contact us:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.